Your privacy matters to us. Please read this policy carefully to understand how Onlymassage handles your personal information.
1. Who We Are
Onlymassage ("we", "our", "us") operates the onlymassage.io platform, which connects massage therapists, wellness professionals and physiotherapy studios with people seeking relaxation and pain relief. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and profile information when you create an account. We also collect usage data automatically, including your IP address, browser type, pages visited, and interaction patterns on our platform. Professionals who list their services may also provide business information, photos, and service descriptions.
3. How We Use Your Information
We use the information we collect to provide and improve our services, process bookings, communicate with you about your account and bookings, send relevant notifications, and ensure the security of our platform. We do not sell your personal information to third parties.
4. Sharing of Information
We share your information only as necessary to provide our services. This includes sharing relevant contact details between clients and professionals to facilitate bookings. We may also share information with service providers who help us operate the platform (e.g., cloud storage, analytics), always under strict confidentiality agreements.
5. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how our platform is used. You can control cookies through your browser settings. Essential cookies required for the platform to function cannot be disabled.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We will comply within 30 days unless we are required to retain data for legal reasons.
7. Your Rights
Depending on your location, you may have rights under applicable data protection law including the right to access, correct, or delete your personal data; the right to restrict or object to processing; and the right to data portability. To exercise any of these rights, contact us at the address below.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our platform is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: privacy@onlymassage.io or via WhatsApp at +48 605 556 858.